SPA POLICY

Reservations: A credit card is required when scheduling massages, body treatments, facials, or spa packages. We appreciate your cooperation in this matter.

 

Payments: We accept MasterCard, Visa, Checks and Cash.

Gratuity is only accepted in cash.

 

Cancellation Policy: 24 hours notice is required when cancelling massages, body treatments, facials, or spa packages. Failure to do will result in a 50% charge. “No shows” will be charged 100% to your credit card. 

 

Gift Cards/Certificates: Valid for one year from date of purchase.  They are non-transferrable and cannot be exchanged for cash or credit. No exceptions can be made.   

 

Gratuities: Our gift packages, gift cards, and services do not include gratuities. A 15%-20% gratuity is appropriate.

 

Sanitation: Above all, we maintain a healthy and clean environment. We use state of the art sterilization techniques. We reserve the right to refuse any service to any client that we feel may harm the health of others.

 

Returns: Please choose your purchases carefully. Skincare products, cosmetics and pierced earrings are not refundable.



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